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Is Online Banking safe?

Online banking is safe to use, but we should take care of below points to make it even safer.

  1. Do not share your username and password with anyone.
  2. Most of the transactions would require One-time password(OTP). Do not share this OTP with anyone.
  3. Use strong passwords with a combination of uppercase, lowercase and unique character. Try to change passwords at regular intervals.
  4. If possible, use strong anti-virus as it protects the users from virus, malware and attacks from hackers.
  5. Access bank websites only by typing URL in the address bar of the browser.
  6. Be aware of what you're downloading from app stores. Don't download any malicious application from mobile application stores, which offer Online Banking. Check their authenticity before downloading by contacting your Bank.
  7. Avoid clicking on unknown links in e-mail messages to access the site.
  8. Do not get enticed when you receive an e-mail, SMS, or phone call promising rewards for giving personal information or for updating account details on the bank's website.
  9. Have the following to improve internet security: A newer version of Operating System with latest security patches, The latest versions of Web Browsers, Firewall should be enabled, and Latest antivirus versions. 
  10. Scan computers frequently with Antivirus to ensure the system is free from Virus/Trojan. 
  11. Change Internet Banking passwords at periodical intervals.
  12. In the post-login page, always check the last log-in date and time.
  13. Don't access Internet banking accounts from cyber cafes or shared PCs.
  14. After logging in, you won't be asked to provide the username and password again, nor your CREDIT or DEBIT CARD details while using internet banking. Hence, if a message appears asking for such information, don't provide this information no matter how 'genuine' the page is appearing to be. Such pop-ups most likely are the result of a malware infecting your computer. Take urgent steps to disinfect the device.

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